Tell us how you need information.
Ask for plain language, another format or help from someone you trust.
When you contact Share the Care
- Say whether phone, email or written information works best
- Ask for one question or one step at a time
- Involve a family member, advocate or trusted person
- Describe language, hearing, vision, speech or other communication needs
Ask what can be arranged before you send detailed information.
Tell us your communication needsSupport in five short steps
- Write down the tasks you need help with.
- Contact Share the Care by phone or email.
- Ask which worker is available.
- Check the tasks, price and agreement.
- Choose whether to start.
Screen readers and larger text
The pages use headings, landmarks, descriptive links and text alternatives for meaningful images. The “Skip to content” link moves past the header.
Browser zoom can enlarge text. The layout is designed to reflow without sideways scrolling.
Written contact and the relay service
The essential website information is written. You can email [email protected] instead of calling.
If you use the National Relay Service, find the current call options (opens in a new tab).
More time or fewer steps
Ask for plain language, one question at a time or help from someone you trust.
Your first enquiry does not need a diagnosis, NDIS number or plan document.
Keyboard and touch
Use Tab to move forward, Shift and Tab to move back, Enter or Space to activate controls, and Escape to close an open menu.
Links and controls have visible focus indicators and are sized for touch as well as a mouse or keyboard.
Report a website problem
Name the page or task that was difficult and say how you would prefer to receive the information.
Call 0408 880 560 or 0409 009 921, or email [email protected].