Give feedback or raise a concern.
Speak to Share the Care directly, ask someone you trust to help, or contact the NDIS Commission independently.
If the online form does not appear, please contact us directly.Call 0408 880 560 or email admin@sharethecare.net.au.
Contact Share the Care
Say what happened, what you would like to change and whether you want a response.
You can ask a family member, advocate or another trusted person to contact the team with you.
You can complain independently
You can contact the NDIS Quality and Safeguards Commission without first making a complaint to Share the Care.
Contact the NDIS Commission (opens in a new tab)Useful details to include
- What happened and when
- Who was involved
- What outcome you want
- How and when you would like a response
Keep sensitive records out of email
Do not email medical records, identity documents, an NDIS number or a full plan. Ask for a safer way to send any document that is genuinely needed.
What information to share